Buying USM Haller-Compatible Furniture in the USA & Canada

Yes — you can buy USM Haller-compatible furniture in both the USA and Canada, with an instant quote at checkout for anywhere in the two countries. One of the most common questions we see is simply "are they available in Canada?" — and the answer is yes, across the US and Canada alike. This guide explains exactly how buying works from North America: whether you can order, how it ships, whether you will owe extra duties, how long it takes, and how returns work.

In short: Klackjoy ships USM Haller-compatible furniture to the entire USA and Canada with an automatic quote at checkout. Shipping is DDP (Delivered Duty Paid), so the price you pay already includes shipping and all duties and taxes — there is no surprise customs bill on arrival. Furniture is made to order (3–14 days production) and shipped by sea. Typical door-to-door time is 19–40 days to the US West Coast, 28–56 days to central and eastern US, and 26–55 days to Canada. Returns are accepted within 14 days.

Can you actually buy it in the USA and Canada?

Yes. The whole of the United States and all of Canada are inside the automatic quote area, so you can configure a unit and get a real delivered price at checkout without contacting anyone first. The Canadian question comes up a lot — to be clear, Canada is fully supported, not an afterthought — and US addresses nationwide are quoted automatically too.

You design the unit in the browser-based 3D configurator, and the price you see already reflects delivery to your address. For the full policy, see the shipping policy page.

DDP: why there is no surprise customs bill

This is the part North American buyers care about most, because the usual fear with overseas furniture is a courier calling you for a customs-clearance payment before they will hand over your order.

Klackjoy ships DDP — Delivered Duty Paid. That means the checkout price already includes freight and all import duties and taxes, including US Section 301 tariffs. Nothing extra is collected when the shipment lands or is delivered — no broker fee at the door, no separate duty invoice, no customs surprise. The number you agree to at checkout is the number you pay.

Because duties are prepaid and built into the price, you do not need to calculate tariff percentages yourself or budget for a mystery bill later. If you want to understand how the all-in price is built, see the USM Haller price guide.

How long does delivery take?

Furniture is made to order, so every unit is produced fresh (3–14 days across all regions) and then shipped by sea from our consolidation warehouse in China. Sea freight is what keeps the delivered, duty-paid price low. Here is the typical door-to-door timing, which includes production, ocean transit, customs clearance, and final delivery:

These are typical ranges rather than guarantees; exact timing depends on the sailing schedule and final-mile delivery. If you need furniture for a specific date, order with comfortable lead time.

Buying new-compatible vs. USM original vs. used

North American buyers usually weigh three routes:

• Klackjoy (new, USM-compatible): Physically 1:1 compatible with genuine USM — the same 25 mm chrome-plated brass ball connector (M8) and the same standard tube lengths — configurable in 3D, delivered DDP with no surprise fees, 60–70% below new USM, with a 10-year structural warranty. Ships across the US and Canada.
• USM original: USM has showrooms and dealers in North America, so you can see and buy the genuine article — but at full USM pricing, which is high, and with less freedom to fine-tune a configuration to your exact budget.
• Used USM: Often the cheapest way to get genuine parts, but you are tied to whatever a given listing offers in color, size, and condition, and there is usually no warranty. See where to buy used USM Haller. Because Klackjoy is physically compatible, you can also extend a used USM find with new matching parts.

For a direct feature-by-feature look, see USM Haller vs Klackjoy.

How returns work

Returns are accepted within 14 days. If something is not right, you are not stuck with it — check the shipping policy for the current returns details before you order.

Ready to see your delivered price?

The fastest way to answer "how much, all-in, to my address" is to build your unit and let the configurator quote it — delivery and duties included.

Configure your unit and see your delivered price →

Frequently Asked Questions

Can I buy USM Haller-compatible furniture in the USA?

Yes. The entire United States is inside the automatic quote area, so you can configure a unit in the 3D configurator and get a real delivered price at checkout without contacting anyone first. Orders ship DDP (Delivered Duty Paid), so the price already includes freight and all duties and taxes, including US Section 301 tariffs — there is no extra customs bill on arrival. Typical door-to-door time is 19–40 days to the West Coast and 28–56 days to central and eastern US.

Is Klackjoy available in Canada?

Yes — Canada is fully supported, not an afterthought. All of Canada is inside the automatic quote area, so you get a real delivered price at checkout, and orders ship DDP with all duties and taxes prepaid, so there is no surprise customs bill when your order arrives. Typical door-to-door time to Canada is 26–55 days, including made-to-order production, sea freight, customs clearance, and final delivery.

Will I have to pay extra duties or customs fees on arrival?

No. Shipping is DDP — Delivered Duty Paid — which means the checkout price already includes freight and all import duties and taxes, including US Section 301 tariffs. Nothing extra is collected when the shipment lands or is delivered: no broker fee at the door, no separate duty invoice, no customs surprise. The price you agree to at checkout is the final price.

How long does shipping to North America take?

Furniture is made to order (3–14 days production) and shipped by sea, which keeps the duty-paid price low. Typical door-to-door times — including production, ocean transit, customs clearance, and final delivery — are 19–40 days to the US West Coast, 28–56 days to central and eastern US, and 26–55 days to Canada. These are typical ranges rather than guarantees, so order with comfortable lead time if you need it by a specific date.

What is the exact shipping cost to my address?

The exact delivered cost is quoted live at checkout once you build your unit, because it depends on your configuration and destination. Rather than estimate, configure your unit in the 3D configurator and the price you see already includes delivery and all duties (DDP) to your US or Canadian address. See the shipping policy for full details.

Can I return a Klackjoy order in North America?

Yes, returns are accepted within 14 days. If your order is not right, review the current returns details on the shipping policy page before ordering so you know exactly how the 14-day window works for your address.