Everything you need to know about Klackjoy modular furniture, pricing, delivery, and fit.
Yes — Compatibility with USM Haller® parts is confirmed for the stated dimensions: 25 mm ball connectors with an M8 internal thread; width, depth, and height can each be selected independently from nine standard centre-to-centre tube lengths — 100, 150, 175, 250, 350, 395, 500, 595, and 750 mm. Send us a photo of your parts for a fit check; we’ll confirm fit before you pay. Independently manufactured.
No. Klackjoy is an independent manufacturer and is not affiliated with, authorized by, endorsed by, or connected to USM U. Schärer Söhne AG or the USM Haller brand. "USM" and "USM Haller" are trademarks of their respective owner and are referenced here only to describe the modular system that our compatible parts fit.
Our online configurator lets you design your furniture in real time in the browser. Choose from 14 RAL-coded metal colors plus additional finishes; availability depends on the part and material. Prices and dimensions update instantly, and when you are ready, purchase directly — no store visit needed.
Available tube lengths (same for all three axes): 100, 150, 175, 250, 350, 395, 500, 595, and 750 mm. The overall visual length of a tube is its nominal size plus 25 mm (e.g., 750 mm nominal → 775 mm overall including ball connectors). The same sizes apply across X (width), Y (height), and Z (depth).
Panels and frames are available according to the part and material, including 14 RAL-coded metal colors: RAL 9010, RAL 7035, RAL 7005, RAL 7016, RAL 9011, RAL 1004, RAL 2004, RAL 3003, RAL 5010, RAL 5011, RAL 6029, RAL 6003, RAL 1019, and RAL 8014. The catalog also includes non-RAL metal finishes and leather, glass, and wood finishes.
Panels: powder-coated steel sheet. Tubes: polished, chrome-plated stainless steel. Ball connectors: 25mm chrome-plated brass balls with M8 internal thread. Built to the USM Haller® module; independently manufactured.
Klackjoy products are made to order: 3–14 days production and handling, followed by destination-specific DDP door-to-door transport with insured replacement. Any applicable duties and taxes are shown in the checkout calculation before payment. Europe — including the UK, EU and supported EEA destinations — uses China–Europe road freight estimated at 25–30 days in transit, for about 28–44 days total including production. Shipping cost is calculated automatically at checkout based on your configuration's size and destination; there is no flat free-shipping threshold, and no express service. Other typical total delivery times include Greater China 5–19 days, Japan/Korea/Singapore 10–27 days, the United States 28–56 days and Russia 43–72 days. The full destination breakdown is on our Shipping Policy page.
Standard delivery is flat-packed and requires self-assembly with the included Allen key. For eligible configurations, checkout also offers factory-assembled delivery in one palletized crate; availability, the assembly fee, and freight are calculated at checkout.
You may request a return within 14 days of receiving your order. A restocking fee of 15–25% may apply. Original shipping costs are non-refundable. Refunds are processed within 10–15 business days. If your item arrives damaged, please contact us within 48 hours with photos so we can arrange a replacement.
Yes. After your order enters production, we send email updates at each stage — production start, completion, and shipment with tracking details for the destination-specific DDP logistics partner. You can also contact us via chat or WhatsApp with your order number for a status update at any time.
We offer secure online payment supporting credit and debit cards, digital wallets such as Apple Pay and Google Pay, and local payment methods in select regions — Stripe automatically displays the options available for your location and currency. Checkout calculates your delivered total for your address before payment and shows any applicable delivery charges, duties, and taxes.
Payments for klackjoy.com are processed by Stripe under the verified business account of Mwl Industries FZE. Your card statement descriptor is "KLACKJOY". The payment-account name does not change your Klackjoy order, warranty, or support contact.
We only collect the information needed to process your order (shipping address, contact details, and payment via Stripe) and never sell your data to third parties. You can request access to, correction of, or deletion of your personal data at any time by contacting us — see our Privacy Policy for full details.
You can reach us via the on-site chat at klackjoy.com, WhatsApp Business at +86 134 3322 6676, or our personal WhatsApp at +86 186 2151 1850. For order-related enquiries, please include your order number so we can assist you faster.